I don’t think this is a matter of providing the guide with more training. Rather the guide was significantly below the high standards set by other Context guides, who were frequently academics with PhDs in a subject related to the tour content (or at least university lecturers on those topics). You simply chose poorly-its not a matter of training. This guide would be an above average guide for an average tour company; she just does not have the background we have come to expect.
Eric
Sep. 27, 2023